This Privacy Policy outlines how Zoi Organics, operated by Lakshmi Enterprises, collects, utilizes, and safeguards your personal information in accordance with the regulations of the Central Information Commission (CIC) of India.

1. Information Collection

Personal Information:

When you access the Site or make purchases, we collect personal information such as:

• Name
• Contact details (email address, phone number)
• Shipping and billing addresses
• Payment information (credit card numbers)
• Device information (IP address, browser type)

Other Information:

We may also collect non-personal information such as website usage data, cookies, and similar technologies to enhance your browsing experience and improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing orders, payments, and order fulfillment
• Providing customer support and assistance
• Improving website functionality and user experience
• Sending promotional offers, newsletters, and marketing communications (with your consent)
• Complying with legal obligations and regulations

3. Data Security

We employ appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment gateways, and regular security audits.

4. Sharing Personal Information

We may disclose your Personal Information to service providers for:

• Site management and order processing (WordPress, WooCommerce)
• Compliance with legal obligations or requests from law enforcement agencies
• Fraud prevention measures
• Loyalty program administration for Rewards members
• Providing relevant product or service information through targeted advertising campaigns on platforms like Google, Facebook, and Instagram

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. International Transfers

Your personal information may be transferred to and stored in countries outside of India, including the US and other countries where we operate. We ensure that such transfers comply with applicable data protection laws and regulations, including those mandated by the CIC.

7. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your personal information or request that we restrict certain processing activities. To exercise these rights or make inquiries about your personal information, please contact us using the contact details provided below.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: zoiorganics@gmail.com